Happy Spins sees online entertainment as an enjoyable leisure activity. However, we are fully aware that risks are present. Therefore, we take our duty of care extremely seriously and offer a comprehensive package of measures to help you play responsibly and safely.
Strict Age Limit: 18+
Our platform is exclusively accessible to adults. Persons under 18 years of age may not create an account under any circumstances. We conduct strict identity and age verification checks. Facilitating gambling for minors is illegal and will result in immediate account closure.
Core Principles of Healthy Gaming
We encourage all our users to play with money they can reasonably afford to lose. Gambling games are designed for entertainment, not as a structural source of income or a method to pay off debts. We advise you to take regular breaks and remain sober during your sessions.
Your Personal Tools
To support you in maintaining control, Happy Spins provides various limits in your profile settings.
Deposit limits
You can determine in advance how much money you can deposit per day, week, or month. Once this limit is reached, the system automatically blocks further transactions.
Loss limits
With this feature, you limit the maximum amount you can lose within a specific period. This prevents you from impulsively trying to win back losses incurred.
Session and Time Limits
You can set the maximum duration for your login. After the set time expires, your gaming session will end immediately and automatically.
Cooling-off Period and Self-Exclusion
Do you need a break? You can activate a temporary block (time-out) for a few days or weeks. If necessary, you can opt for a full self-exclusion of at least six months. During this period, you cannot log in or play.
Recognizing Risky Behavior
It is crucial to honestly assess your own behavior. Warning signs include: lying about the time or money spent on the platform, neglecting work or family, playing to escape frustrations, or borrowing money to finance your sessions.
Protection of Shared Devices
If you share your computer or tablet with minors, we strongly advise you to use filter systems and passwords to prevent unintended access to our platform.
Seeking Help and Support
Are you noticing that you are losing control? Do not hesitate to take action. We strongly recommend contacting local, independent support organizations in the Netherlands that specialize in treating gambling-related problems. You can also always consult with our support department for guidance on closing your account.
Internal Monitoring
Our team is trained to recognize deviant playing patterns. Although the primary responsibility lies with you, in exceptional cases we may proactively contact you if our systems indicate risky gambling behavior.